Feedback from previous guests about their experience.
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84%
liked the resort and would come back again
8.4/10
Great
Rooms
8.2
Location
8.4
Service
8.8
Dining
8.2
Guest reviews
8.4/10
based on 15 reviews
8.2
8.2/10based on 275 reviews
Henry
United States of America,
December
2024
9.0/10
I recently stayed at this hotel and I'd say it was a mixed experience. The rooms were spotless and at the perfect temperature, making for a really comfortable stay. The staff at the pool bar, especially Alex and Santo, were very helpful and made conversations enjoyable. However, we faced a bit of a hassle with check-in, as we couldn't get into our room until 3:30 PM, which was quite inconvenient. Overall, I'd say the value for money was decent, but there were a few areas that could use improvement.
Rooms
9.0
The rooms were spotless and at the perfect temperature.
Service
9.0
The staff, especially Alex and Santo at the Pool Bar, impressed us with their good conversations and helpfulness.
Location
10.0
The hotel is in a prime spot, close to the beach and many a la carte restaurants, offering a variety of international cuisines.
Dining
9.0
The dining options were diverse with an amazing selection and everything I try was super tasty.
Facilities
8.0
The pool area was well-maintained and enjoyable, adding to the overall experience.
Alan
United States of America,
December
2024
8.2/10
My stay at the hotel was quite enjoyable overall. The staff was exceptionally helpful and attentive to our needs, ensuring we had everything organized for our activities and dinners. The dining experience was wonderful with an extensive selection of delicious meals. However, the rooms were a bit too simple for a five-star establishment, which was disappointing. While I appreciated the variety of dining options available, the overall value could have been slightly better considering the simplicity of the accommodations.
Rooms
6.0
The rooms were spacious but felt too simple and didn't match the expected luxury of a five-star hotel.
Service
9.0
The service was fantastic; the staff was very helpful and made sure we had all our activities scheduled, and they engaged in lovely conversations with us.
Location
8.0
The location was convenient, making it easy to access various a la carte restaurants, many of which had delicious international cuisine.
Dining
10.0
Dining was an absolute highlight with an amazing selection of meals that were truly out of this world.
Facilities
8.0
The facilities were well-maintained, making the overall experience very comfortable and enjoyable.
Walter
United States of America,
October
2024
8.6/10
I had a pleasant stay at this hotel, where the rooms were spacious and spotless, allowing me to relax comfortably. The staff was kind and attentive, really enhancing my experience. However, I found the time-share selling a little distracting during my stay. Additionally, the variety in dining options was excellent, but there was some room for improvement. Overall, this hotel offers decent value for the money, but the focus on time-shares could be better managed.
Rooms
9.0
The rooms were spacious and well laid out, and they were spotless upon check-in.
Service
8.0
The service was incredible; the staff was nice, kind, and attentive, really making me feel welcome.
Location
9.0
The hotel is located conveniently in the Dominican Republic, with easy access to restaurants without reservations, which made dining flexible.
Dining
8.0
The dining was super tasty with plenty of choice, but a few more options could certainly enhance the experience.
Facilities
7.0
The hotel offered nice facilities overall, although I think there could have been more available activities to engage guests.
Jesse
United States of America,
September
2024
8.4/10
My stay was a mixed bag. The hotel offered a unique charm with its spacious and clean rooms, but I faced issues when trying to get into our room well past the standard check-in time. The dining was impressive with an amazing selection of meals, albeit sometimes hard to secure a reservation. Overall, the kind service made a difference, but some organization could improve the experience.
Rooms
8.0
The rooms were spacious and spotless, providing a comfortable atmosphere, but the late check-in was inconvenient.
Service
9.0
The service was wonderful; the staff was attentive and made sure we enjoyed all our activities and meals during our stay.
Location
7.0
Located in the beautiful Dominican Republic, it was easy to find local restaurants, although we struggled with getting reservations at times.
Dining
9.0
The dining experience was fantastic, with a delicious selection of food that was truly out of this world.
Facilities
8.0
The facilities were well-maintained, making for an enjoyable stay overall.
David
United States of America,
August
2024
8.0/10
I had a nice stay at this hotel, enjoying the clean and comfortable rooms. The pool area was a highlight, very well-kept and relaxing. However, the dining experience could use improvement as the variety of breakfast options was somewhat lacking. Overall, it felt like a good value for the price, though it's worth noting that Wi-Fi wasn't included in the stay.
Rooms
9.0
The rooms were clean and very comfortable during my stay.
Service
9.0
Service was excellent; the staff went out of their way to make sure we had everything we needed.
Location
8.0
The hotel is situated in a great spot, making it easy to access local attractions and dining options.
Dining
5.0
I found the dining experience a bit disappointing due to limited breakfast choices.
Facilities
9.0
The pool area was definitely a highlight, beautifully maintained and enjoyable.
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